![]() Before being pressured to sign the completion forms by the project manager and their boss, I showed them my concerns on site. They used minimal decking only for covering old vent holes and some places are still missing decking with nails poking through! I currently have shingles lifting and every corner of drip edge looks terrible, not even lined up with the next piece. They vented the peak of the roof by smashing in the decking, leaving broken wood debris in my attic along with hanging wires that were attached to those boards. They sent the completion packet for me to sign, I saw they contracted the work to a small business. They completed the job in two days and I inspected their work on my day off. I was told along with the purchase was a rebate, and 90days no-payment, the financing also had 90days and I made sure it would be 6months no-payment before proceeding, I got only the 90days offered through the financing, and they did not honor theirs. ![]() When the sales person was at my house I refused to purchase several times until they got the financing within my budget, which is currently a higher payment than they said. I had a roof purchased and installed for just under $28k around the end of November 2022. They were able to drive 2 hours at a drop of a hat to get the estimate and sales team to me though. I still have the conversation about the situation with their employee in text form now it is nearly July and they keep saying that the accounting department is understaffed. I called them back when I realized my mistake and sent picture proof that it was not deposited or useable. Window and other services send these often. Unfortunately they didn’t warn me that they changed the parameters of the agreement and I tore it apart thinking junk mail as junk checks often come with stipulations that if cashed it’s a loan towards services. When it hadn’t arrived by March my patience wore out and I called & they said it was an error on their end and eventually they mailed a check. To help me cover a few things before the payment kicked in they offered a $2000 visa gift card (in writing )to be mailed out within 12-14 business days. But salesmen do what they do and offered me zero down payment and financing to begin 3 months after the installation. I had purposely asked for an estimate before Christmas because nobody has extra money at that time for giant repairs. I thought that the price was on the high side of reasonable but it was a necessary purchase. In December I received an estimate for my home/roof. WE received very poor service and they do not stand behind their work WE ARE GETTING THE RUN AROUND I am sure they have insurance to pay for damages created by their company. We have several photos of damaged all inside this is a health risk we're breathing mold spores. Mold has formed in drywall because it's always wet. Two days ago with the heavy rain again it rained inside my home. ![]() We are now being ignored they clearly do not intend to pay for inside damage. Inside roof ceiling is vaulted and repair estimates are pricey. Someone came out from Erie to inspect the issue then no further contact. ![]() at one we were told to get estimates at our expense for repair of problems inside. We are always transfer to different people Promise are made-not kept. Return called Erie quick fix-next heavy rain problem return. did not solve problems Next heavy rain problem ![]() it started to rain inside room Rain runs down wall and seep thru ceiling towelsĬall for service Erie sent out repair work. Erie construction was to replace roof on grate room. ![]()
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